FREQUENTLY ASKED QUESTIONS
You can try your Dr Mattress at home for 100 nights risk-free. If it’s not the right fit, contact us and we’ll arrange a free return and full refund — no questions asked.
Yes! Our team delivers your mattress directly to your room of choice and provides full setup. We'll unbox and place the mattress for you — so all you have to do is relax and enjoy better sleep.
Nope! Our mattresses are compatible with most bed frames, including platform beds, slatted bases, adjustable frames, and box springs.
If you're in a condo or high-rise, please let us know at checkout or after your order so we can coordinate with your building for smooth delivery access.
Absolutely. All our foams are CertiPUR-US® certified, meaning they’re made without harmful chemicals and are low in VOCs for cleaner indoor air quality.
Delivery typically takes 2–5 business days across the GTA. Once your order is ready, we’ll call you to confirm a delivery time window that works for you. You’ll also receive a confirmation and tracking details when it’s on the way.
Our warranty covers any defects in materials or workmanship. If an issue arises, we’ll repair or replace your mattress — guaranteed.